How often ChatGPT mentions Tawk.to for live chat software, and how it stacks up against the tools that dominate the answers.
Share of ChatGPT answers naming each tool, same 1 questions.
| # | Tool | Visibility | |
|---|---|---|---|
| 1 | Tidio | 100% | |
| 2 | Intercom | 100% | |
| 3 | Zendesk | 100% | |
| 4 | HubSpot | 91% | |
| 5 | LiveChat | 82% | |
| 6 | Crisp | 64% | |
| 7 | Gorgias | 64% | |
| 8 | Freshdesk | 36% | |
| 9 | Freshchat | 27% | |
| 10 | Tawk.to ← this tool | 27% | |
| 11 | HubSpot Live Chat | 27% | |
| 12 | Freshworks | 18% |
Free account, see every engine, the trend over time, and which sources to win.
The questions where ChatGPT currently names Tawk.to.
The best live chat software depends on your business size, budget, and whether you need AI, sales features, or customer support.
Here's a quick comparison:
| Software | Best for | Highlights | Potential drawback |
|---|---|---|---|
| LiveChat | Businesses wanting a dedicated live chat platform | Fast setup, excellent reporting, 200+ integrations | Per-agent pricing can become expensive www.techradar.com |
| Intercom | SaaS companies | AI chatbot, product tours, customer messaging, automation | Premium pricing as you scale learn.g2.com |
| Zendesk | Customer support teams | Omnichannel support, ticketing, knowledge base | Live chat is strongest when used within the Zendesk ecosystem learn.g2.com |
| Freshdesk / Freshchat | Small to midsize businesses | Integrated help desk, AI features, affordable plans | Some advanced features require higher tiers www.techradar.com |
| LiveAgent | Businesses needing help desk + chat | Ticketing, email, call center, social media in one platform | Interface can feel busy www.techradar.com |
| Tidio | Small businesses and ecommerce | AI chatbot, easy setup, free plan | AI features are limited on lower tiers www.reddit.com |
| Crisp | Startups | Shared inbox, chatbot, email, affordable pricing | Fewer enterprise features than larger competitors www.reddit.comlearn.g2.com |
If you're choosing today, I'd recommend: - Startup (1–10 employees): Tidio or Crisp - Growing business: LiveChat or Freshchat - Large support team: Zendesk or Intercom - Shopify store: Tidio or Gorgias www.reddit.comlearn.g2.com
If you tell me: - your company size, - website platform (WordPress, Shopify, Webflow, etc.), - and your budget,
I can narrow it down to the 2–3 best options for your specific situation.