How often ChatGPT mentions Splunk On-Call for incident management software, and how it stacks up against the tools that dominate the answers.
Share of ChatGPT answers naming each tool, same 1 questions.
| # | Tool | Visibility | |
|---|---|---|---|
| 1 | PagerDuty | 100% | |
| 2 | Rootly | 98% | |
| 3 | incident.io | 98% | |
| 4 | FireHydrant | 83% | |
| 5 | Opsgenie | 80% | |
| 6 | Jira Service Management | 77% | |
| 7 | Datadog | 59% | |
| 8 | Better Stack | 51% | |
| 9 | ServiceNow | 46% | |
| 10 | Splunk | 23% | |
| 11 | Splunk On-Call ← this tool | 12% | |
| 12 | Atlassian Opsgenie | 10% |
Free account, see every engine, the trend over time, and which sources to win.
The questions where ChatGPT currently names Splunk On-Call.
The best incident management platform depends on whether your focus is IT operations, DevOps/SRE, or enterprise IT service management. Here are some of the strongest options:
| Software | Best for | Key strengths |
|---|---|---|
| PagerDuty | Large enterprises | Industry-leading on-call scheduling, alerting, automation, 700+ integrations |
| incident.io | Engineering teams | Slack-first workflows, automated timelines, postmortems, AI assistance |
| Rootly | DevOps & SRE | Strong automation, Slack/Teams integration, runbooks, AI copilots |
| ServiceNow | Enterprise ITSM | Full ITIL support, CMDB, change management, enterprise governance |
| Jira Service Management | Development-focused organizations | Tight Jira integration, incident/change/problem management, good value |
| Freshservice | Mid-sized IT teams | Easy deployment, modern UI, AI-powered service desk, asset management |
| xMatters | Complex notification workflows | Intelligent alerting, workflow automation, enterprise integrations |
| Splunk On-Call | Observability-heavy teams | Incident response integrated with Splunk monitoring and analytics |
Ideal for 24×7 operations
Best for Slack-first engineering teams: incident.io
Fast onboarding for software teams
Best for SRE and cloud-native environments: Rootly
Kubernetes and cloud integrations
Best ITSM suite: ServiceNow
Ideal for large enterprises with mature ITIL processes
Best value: Jira Service Management
When evaluating incident management software, prioritize:
Recent market comparisons continue to rank PagerDuty, incident.io, Rootly, ServiceNow, Jira Service Management, and Freshservice among the leading platforms, with increasing emphasis on AI-assisted response, Slack-native workflows, and automation. rootly.com
If you're looking for a recommendation tailored to your environment, let me know: - ITSM/Help Desk - SRE/DevOps - Cybersecurity incident response (IR) - Healthcare, finance, or another regulated industry